Once purchased, tickets cannot be exchanged or refunded. 

If an event is cancelled, you will be offered a refund. 

If an event is rescheduled for a future date, original tickets will remain valid, or you will be offered a refund if you are no longer able to attend.

During the Covid pandemic, we are aware that you may be unable to attend an event at the last minute due to contracting the virus. In these circumstances, please do contact us as we may be able to offer a discretionary refund.